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Privacy Policy

Last Updated: December 11, 2024

1. Introduction

B1CLASS LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (b1class.com), application (b1class.com/app), and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

  • Account information (name, email address, password)
  • Contact information
  • Payment information (processed securely through Paddle)
  • Profile information (language level, exam preferences)
  • User-generated content (community submissions)

2.2 Usage Data

We automatically collect certain information about your device and how you interact with our Services:

  • Device information (browser type, IP address, device identifiers)
  • Log data (access times, pages viewed, features used)
  • Practice exam results and progress data
  • Performance analytics
  • Error reports

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve our Services

You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Providing exam practice materials
  • Processing payments
  • Tracking your progress
  • Personalizing your experience
  • Responding to support requests

3.2 Service Improvement

  • Analyzing usage patterns
  • Developing new features
  • Improving existing functionality
  • Testing and debugging
  • Preventing technical issues

3.3 Communications

  • Sending service updates
  • Providing technical notifications
  • Responding to your inquiries
  • Sending marketing communications (with consent)
  • Informing about subscription status

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted service providers who assist us in:

  • Payment processing (Paddle)
  • Authentication services
  • Analytics
  • Cloud hosting
  • Customer support

4.2 Integration Partners

  • iTalki (for speaking practice services)
  • YouTube/Spotify (for embedded content)

4.3 Legal Requirements

We may disclose information:

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or abuse
  • In response to valid legal requests

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backup procedures
  • Regular security training for staff

6. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our Services
  • Required by law
  • Necessary for legitimate business purposes

7. Your Rights Under GDPR

As a user, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to processing
  • Request data portability
  • Withdraw consent
  • Lodge complaints with supervisory authorities

To exercise these rights, contact us at privacy@b1class.com.

8. International Data Transfers

We process data in the United Kingdom and European Economic Area (EEA). When we transfer data outside these regions, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Adequacy decisions
  • Other legal transfer mechanisms

9. Children's Privacy

Our Services are not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 16, we will delete this information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new Privacy Policy on our website
  • Sending an email notification
  • Displaying a notice in our application

Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. Marketing Communications

We will only send marketing communications with your explicit consent. You can opt out at any time by:

  • Using the unsubscribe link in our emails
  • Adjusting your account settings
  • Contacting our support team

13. Data Protection Officer

Our Data Protection Officer can be contacted at:

B1CLASS LTD Attn: Data Protection Officer 71-75, Shelton Street Covent Garden London, WC2H 9JQ UNITED KINGDOM

Email: dpo@b1class.com

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

B1CLASS LTD 71-75, Shelton Street Covent Garden London, WC2H 9JQ UNITED KINGDOM

Email: privacy@b1class.com Company Number: 16130788

15. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF United Kingdom

Website: ico.org.uk